he First Annual Worst Community Association Management Company Award – Part 1 examines why Sudler Property Management, operating under Associa, is a co-recipient of CIAMBA’s award. Focusing on its management of 175 East Delaware Place in Chicago’s John Hancock Center, the article outlines allegations and findings involving unlicensed operation, unauthorized compensation, unreconciled financial statements, chronic reserve underfunding, questionable tax practices, contract entrenchment, and governance structures that left owners and even board members without meaningful oversight. The result is a portrait of a management company that, at its own flagship property, appeared to exercise control over association finances and operations far beyond proper accountability.

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